New Hampshire | Setting the Right Rates for Your System

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Date(s) - 04/09/2019
8:00 am - 3:30 pm
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NH National Guard Facility, Edward Cross Training Complex


This intermediate level workshop will help ensure the financial stability of your water system while providing safe, quality drinking water at fair rates. We will focus on how systems can select rate setting objectives and match those with appropriate rate structures.

Attendees will learn how to:
1. Develop rate setting objectives
2. Determine the cost of providing water service
3. Anticipate changes in revenues year-to-year by changes in demand
4. Measure the affordability of rates for all of your customers
5. Create rate structures that promote water conservation or promote water use

This workshop is appropriate for any community water system that charges customers for water consumption. It is designed for drinking water system managers, clerks, treasurers, board members, and others who budget and/or set rates.

Cost: Complimentary.  Meals will be the responsibility of the participant.

Trainer: Jeff Hughes, Director – The Environmental Finance Center at The University of North Carolina

Contact: Katie Sankel,

TCH: This workshop has been approved for 6 TCH for waterworks operators by the NH DES Drinking Water and Groundwater Bureau.

Who Should Attend:
• Managers, owners, and operators of small water systems serving less than 10,000 people, including local government systems and tribal systems, as well as all other types of water systems, such as: homeowners associations, mobile home parks, resorts/campgrounds, schools, prisons, and more
• Decision-makers for water utilities, including mayors, finance officers, utility managers, public works directors, city councilors, board members, tribal council members, and clerks
• Consultants and technical assistance providers serving water systems




Drinking Water & Groundwater Trust Fund Program

Community Development Finance Authority

Introduction and Rate Setting Objectives

Determine the Cost of Water Service

Pricing Water for Full Cost Recovery

Communicating for rates

Register for Workshop

This event is fully booked.