Florida | Leadership Through Decision-making and Communication for Water Systems

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Date(s) - 09/21/2016 - 09/22/2016
8:30 am - 5:00 pm
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Newberry Municipal Building


Please note the times for this two-day workshop are as follows:
Day 1: September 21 – 8:30am-5:00pm
Day 2: September 22 – 8:30am-12:30pm

Strong communication and decision making skills make a successful leader, and leadership happens at every level. Public works directors, water utility managers, operators, and finance staff need to effectively communicate with rate payers, boards, funding and regulatory agencies, and staff. Good communication and decision-making skills improve effectiveness, from internal decision-making processes to communicating with regulatory bodies, ratepayers, and funding agencies.

In this workshop, attendees learned how to:

  • gain support from the community, board, regulatory bodies, and funding agencies for decisions involving rates, budgets, and improvements;
  • reduce conflict and increase participation in decision-making;
  • create compelling communications to change awareness, attitudes, and behaviors;
  • create a motivated, adaptive, and safe work environment; and
  • improve staff collaboration and participation in decision-making processes.

This workshop was designed for local government drinking water system managers, clerks, treasurers, elected officials, and others who budget and/or set rates.

Cost: FREE. Please register to reserve your spot.

CEUs: This workshop has been submitted to the state for CEUs.

Trainers: Sarah Diefendorf, Director and Lauralee Barbaria, Associate DirectorEFC West





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