Date(s) - 09/28/2016
9:00 am - 4:00 pm iCal (add to your calendar)
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Running a small system is quite challenging; water utilities have to meet ever increasing regulations and customer expectations while at the same time having to address aging infrastructure, lack financial resources, and competing priorities. In the current climate of increasing regulations, decreasing revenues, and aging and decaying infrastructure, an Asset Management approach is vital.
This workshop provided attendees with an understanding of Asset Management and how it can help meet the challenges of aging infrastructure issues. This workshop also provided an overview of financial management, as well as tools to help utilities generate sufficient revenue, especially when customer usage declines due to water conservation or drought.
Communicating with customers is especially important when utilities need to generate additional revenues to repair and replace aging infrastructure. This workshop gave examples of ways to frame a message to customers about the value of water and the need to pay their fair share.
Trainers: Heather Himmelberger, Director, Southwest Environmental Finance Center
CEUs: This workshop has been submitted to the state for CEUs.
Contact: Susan Butler, email@example.com
This workshop was designed for all types of water systems serving 10,000 or fewer people (though systems of any size may attend.) Consultants and technical assistance providers serving water systems are also invited to attend. Water system managers and decision-makers, in particular, will benefit from this workshop.
co-sponsored by the Division of Drinking Water, California State Water Resources Control Board
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